CRM & Marketing Lead

Salary: £250 - £250 per day Location: Greater London,North West London Job Type: Freelance

- JOB TYPE: 9-12 month contract, January start
- INDUSTRY SECTOR: residential property
- LOCATION (Hybrid/Office Based): hybrid
- SALARY: £250 per day

Looking for a hands-on, creative CRM & Marketing Lead to own resident communications. If you love CRM, content and multi-channel marketing - and want a role where your work genuinely shapes someone’s day-to-day experience - this is it. January start.

ABOUT THE COMPANY

• My client is an award-winning property developer in the "Build-to-Rent" sector

ABOUT THE ROLE

What you'll be doing

• Running multi-channel CRM across email, SMS, app + on-site screens
• Creating 2 monthly resident newsletters
• Tracking engagement + driving improvements
• Developing new resident onboarding content like welcome packs and videos
• Working on partnerships, events, shoots + social content
• Managing content across the website + resident app

Why you'll love it here 

• Fabulous team culture
• Hybrid working (3 days in the office, 2 days WFH)

ABOUT YOU

What we're looking for

• Min. 5 years in a B2C CRM, digital marketing or campaign management role (agency or client-side) - experience in lifestyle, hospitality, retail, subscription or community-led brands (property experience not required and not preferred)
• Strong CRM experience across email/SMS - from briefing and copywriting to building and deploying in an ESP
• Excellent communication and stakeholder management skills
• Demonstrable experience in content planning, general marketing delivery, and managing multiple workstreams
• Outstanding copywriting skills and meticulous attention to detail
• Experience managing website and/or app content
• A proactive, adaptable and organised working style - you thrive in fast-paced environments with shifting priorities
• Basic design capability (e.g., Canva)

You MUST have the right to work in the UK - visa sponsorship is not available.

Sound like your next move? Apply now!
  
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