CRM & AI Automation Manager

Salary: £58,000 - £68,000 per annum Location: Greater London,Central London Job Type: Permanent

- JOB TYPE: Permanent
- INDUSTRY SECTOR: Professional Training & Coaching / Private Equity
- LOCATION: London (Hybrid, 2-3 days in office)
- SALARY: £58,000-£68,000

Step into a high-impact, hands-on role where you won’t just use AI tools, you’ll architect the intelligent systems that drive a rapidly scaling business. This is a unique opportunity for a HubSpot expert to evolve into an AI Lead while redesigning how a market-leading community operates.

ABOUT THE COMPANY

• My client operate within the Private Equity space and work with high-performance leaders and CEOs
• The company are entering a major growth phase and are investing heavily in making advanced AI and automation the core of their strategic infrastructure

ABOUT THE ROLE
What you'll be doing

• Architect and evolve a scalable HubSpot CRM structure to power sophisticated member communications and targeted marketing  
• Design robust, cross-platform workflows using orchestration tools like n8n, Make, or Zapier  
• Implement API-driven AI workflows (OpenAI) for segmentation, data enrichment, and context-aware member engagement  
• Develop and extend retrieval-based systems (RAG) using CRM data and internal operational sources  
• Maintain clean, reliable data foundations to ensure high-precision, content-led marketing  
• Automate manual processes across the business with an "automation-first" mindset  
• Collaborate closely with marketing and commercial teams to define and raise internal standards for AI capability

Why you'll love it here

• Hybrid working and high-growth environment
• Work with cutting-edge tools including n8n, OpenAI APIs, and Supabase vector storage
• You'll have the creative freedom to build "production-ready" workflows that move beyond simple prompting

ABOUT YOU
What we're looking for

• HubSpot Expert (Essential): Deep, hands-on experience managing CRM architecture and lifecycle management  
• Technical Specialist: 4–6+ years in CRM, RevOps, or technical marketing with a strong grasp of APIs, webhooks, and structured payloads   
• AI Practitioner: Proven experience implementing AI workflows that go beyond basic chat interfaces, specifically using retrieval-based systems   
• Systems Thinker: A high-ownership mindset with the ability to build robust, well-documented infrastructure
• Scripting Skills (Nice to have): Light proficiency in JavaScript or Python and familiarity with agent-style AI frameworks   
• JSON Handling (Nice to have): Experience designing API payloads and handling structured data

You MUST have the right to work in the UK - visa sponsorship is not available.

Sound like your next move? Apply now!
  
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