Role information

Digital Experience Manager

Salary £41,000- £48,000
Role type Client Side, Permanent
Location Greater London, Central London
Digital Experience Manager opportunity to join an established team within a well known rail network company, to manage the UX and consumer journey across all digital platforms.


This travel company has recently launched itself in the market providing clean, safe, reliable UK travel with the backing of a large well known business. Based out of one of London's most iconic railway stations they have a great culture of work life balance and excellent benefits.


As the Digital Experience Manager you will support the Senior Digital Experience Manager and report into the Head of E-Commerce. Your remit will be to manage the design and customer experience across all digital retail channels.

You'll work closely with and direct the Digital UX agency on projects to make sure they are delivering the best user experience and following brand guidelines. You'll also work closely with the optimisation team to create beautiful UX that creates tangible commercial gain; working with the e-commerce team to analyse results.

You'll lead on UX and design projects across the wider business and potentially line manage a junior content intern in due course.

This role will be a mixture of remote/home working and office based working.


The team are open to someone from both a client-side and agency-side background; what's most important is your solid understanding of UX and the customer journey across digital platforms. If you've worked on retail/e-commerce platforms it'll be a bonus.

You'll be able to work in a fast paced environment, have a can-do attitude and be able to juggle multiple projects simultaneously. You'll need to have really strong project management skills and be able to articulate how you have delivered projects in the past.

This is a fantastic opportunity to join an established, fun team within a stable company offering flexible working. Hours are 9-5pm and benefits include a discretionary 5% bonus and free rail leisure rail travel to you and your immediate family + excellent pension contribution.

Further information

Discipline: Digital Marketing
Sector: Travel & Tourism
Posted: 15/7/2020
Ref: VGC-094488
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Hi I'm Victoria Constable

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