20 Apr 2020
We’ve heard from many clients and businesses who want to recruit new talent but are nervous about performing the entire recruiting and onboarding process remotely.
These are natural concerns, it is a big decision and many are worried about not getting someone of the right cultural fit and the difficulties of onboarding them remotely and making them feel at ease and in general keeping morale high within their team. But with everyone who can still work from home being encouraged to do so for the foreseeable future; this is something we are having to all get used to. We have seen plenty of clients manage the process successfully and of course, we're here to help you.
A lot has been written about how to deal with remote working and onboarding, but there are just a few things that we have seen work well and from our own experience at Stopgap.
There is no doubt that the current situation has made recruiting new members of your team more difficult, at least practically, but there are a huge number of great candidates out there and available immediately.
To recruit remotely you just need to get creative and change your mindset but also keep the fundamentals of a recruitment process in place.
Once we have sourced great candidates for you and present CVs to you as we would normally; it is time to start interviewing, and the process needn't be that different from before. It depends on your business of course and we are here to talk to about what might be your best approach, but here is a suggested process:
Starting a new job is nerve-wracking at the best of times, but for someone who needs to start a new job in these difficult stances, it can be very stressful. As a line manager or talent manager, it’s important to open up communication early & reassure them about the process.
One of our candidates who recently started their new role remotely told us how their new manager called them for an initial welcome chat and then followed up with an email and their mobile number, letting them know to get in touch any time they needed.
Where would we be without laptops, VPNs, Slack, Zoom and all the other applications and technologies helping us at the moment? It’s the time to shine for those quiet IT guys in the corner.
Do whatever you can to get your new starter set-up from a technology point of view as soon as possible - whether that is sending equipment by courier, ensuring they have access to the internal network or giving them a guide to all the software they will be using.
Structure is important to everyone at the moment and for a new starter having a clear and structured welcome programme in place is vital. Don’t overload them with information but ensure you have a clear programme across the first week. This can include everything from introducing the team on a Zoom call to a presentation on the culture of the company as well as what their day to day tasks will include.
Keep in regular contact with them and ensure they feel comfortable being able to call you if they need to, but also don’t be overbearing. Show them that you trust them and don’t need to check up on them constantly. Put a regular call or zoom chat in with them, on a daily basis at first and then less frequently if you feel things are going well.
One of the most difficult things we are hearing from clients is that they are struggling to ensure new starters feel at home in the business and with their colleagues when they might never have met them! It’s a difficult challenge to overcome at the moment, but try and ensure that as well as introducing them to the company and their job, you introduce them to the people too.
Have lighthearted zoom calls or google hangouts, where you have a drink together on a Friday. Perhaps even do a little quiz with questions on them or their colleagues. We’ve seen examples of clients even having a fancy dress theme on their Friday drink video calls!
At Stopgap we also have a WhatsApp group with everyone in, which is a nice place to share more lighthearted content and keep in touch with each other outside of office hours and “reply all” emails.
The idea of not meeting a candidate face to face may seem strange, but we are seeing more and more success stories so don't let it put you off. You know we are going to say next, the now well-known phrase is true - this is going to be the new normal, so don't let it stop your business succeeding.
If you need any advice on how to recruit remotely and onboard a new starter, please don’t hesitate to give us a call - 020 8332 7656
To recruit remotely you just need to get creative and change your mindset.